Ideal tile of Flemington at 1 New Jersey 31, in Flemington

About Ideal tile of Flemington

The Ideal tile of Flemington is a US national Home goods company located in Flemington, New Jersey. To figure out why customers choose Ideal tile of Flemington and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Ideal tile of Flemington by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Ideal tile of Flemington

• Address: 1 New Jersey 31, Flemington, NJ 08822
• Website: idealtileflemington.com
• Phone: +1 908-968-3039
• Types: Home goods  

Reviews

• 2

  John Goodwin

  Posted Jan, 14 2019
  Pros: Nice tile and selection
  Cons: Expensive, Bad Communication, Uneven Competence of Staff
  
  I had a pretty sub-par experience purchasing from Ideal Tile of Flemington. I have to give them credit, since I was a challenging customer: I came in needing tile on a tight schedule. However, having been given assurances by them that they would meet my schedule, I purchased tile from them and scheduled the rest of my crew around it. Ultimately, the tile that I was told would be ready for pickup between 9 and 9:30AM wasn't available until 12PM, which really messed with my schedule.
  
  What made everything much, much worse was the utter lack of communication throughout the whole process. When I first called the store to check on the order, at 9AM when it was promised, this is the exact response I got from the guy at the store: "Funny situation. I was actually behind when he told you 9AM, and I didn't know why he said that because we never have orders in store before 10:30 because the warehouse opens at 9."
  
  In the subsequent hours I had to call 4 times just to understand the status of my order, since every time I called I was given only the vaguest of information, without even rough timing estimates. And, each time I would be promised a callback on a subsequent event, which I never got.
  
  Also, my contractor friends have made it clear that Ideal's prices are extremely high compared to outlets that cater to the trades.
  
  While I can imagine customers with a more reasonable schedule than mine having a far better experience with Ideal, I will not do business with them again. Even if price were not to be the determining factor, I cannot cater to a business that both fails to meet its commitments and fails to offer even the slightest attempt to acknowledge or correct issues.

Photos of Ideal tile of Flemington

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